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Privacy Policy

Effective March 2025

  • What this Privacy Policy covers

    Your privacy is important to us, and we’re committed to being transparent about how we collect, use, and share your information. This Privacy Policy explains how MeshKloud handles your data when you use our platform and services.

    This policy applies to information we collect when you use the MeshKloud platform, contact us, visit our websites, attend our events, or interact with us in any other way. “MeshKloud,” “we,” “our,” or “us” refers to MeshKloud Inc. and any of its affiliated entities or subsidiaries. This policy applies to all MeshKloud websites, services, and applications (collectively referred to as the “Services”).

  • What information we collect about you

    We collect information in the following ways:

    • Information you provide to us: We collect information in the following ways:
    • Account & Profile Information:: This includes your name, email address, password, profile photo, team or company name, billing details, and other settings related to your MeshKloud profile. This information is collected when you sign up, update your profile, or communicate with us.
    • Team & Company Data: If you’re part of a team or company, we may collect data such as company name, industry, address, and internal preferences/settings.
    • Communications: If you contact our support team or respond to surveys/feedback requests, we collect that information too. By using our Services or otherwise interacting with our business, you acknowledge that you understand and agree to the terms of this Policy. If you do not agree with this Policy, do not use our Services.

  • How we use the information we collect

    We use your information to:

    • Provide, operate, and improve the MeshKloud platform
    • Personalize your experience
    • Communicate with you about updates, features, or support
    • Ensure security and integrity of our platform
    • Process billing and manage subscriptions
    • Comply with legal obligations

    Where we provide the Services under contract with an organization (for example your employer), that organization controls the information processed by the Services, and the contract may require us to process the information pursuant to the organization's instructions instead of pursuant to this Privacy Policy.

  • How we share the information we collect

    We do not sell your personal information. We may share your data with:

    • Service providers (e.g., cloud hosting, analytics, customer support tools)
    • Other users on your team or company account (depending on visibility settings)
    • Legal or regulatory authorities if required by law

  • How we store and protect your information

    We use industry-standard practices to protect your data. Your information is stored securely and encrypted where applicable. We limit access to your data to authorized personnel only.

  • How you can access and manage your data

    You can update, download, or delete your profile and account data at any time through your account settings. If you need help, contact our support team.

  • International data transfers

    MeshKloud is a global platform. Your data may be processed in countries outside your own. We take steps to ensure appropriate protections are in place for international data transfers, such as standard contractual clauses or equivalent safeguards.

  • Other important privacy details

    • Cookies: We use cookies to improve your experience and analyze usage. You can control cookie settings through your browser.
    • Children’s Privacy: Our Services are not intended for children under 16, and we do not knowingly collect data from them.
    • Policy Updates: We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you through the platform or email.

  • Contact us

    If you have any questions about this Privacy Policy or your personal data, contact us at privacy@meshkloud.com